TITLE: AVOIDING INTERCULTURAL FAUX PAS
CLASS: BUSINESS COMMUNICATION OST 1335
INTRODUCTION: The “global village” is emerging fast. To be successful in a global marketplace, business communicators need to become more aware of their own culture and how it differs from others. These differences include: time, space, food, religious customs & holidays, body language—just to name a few.
A businessperson traveling abroad would benefit from taking time to research appropriate behaviors in the country where he/she will be doing business. This extra preparation might make the difference between closing the deal and losing it. There are a number of websites that offer this information as well as country-specific sites.
VIDEO: I plan to use two videos to demonstrate the importance of being prepared to do business in other countries.
Japan is considered a high-context country where establishing rapport is important. Tips for doing business in Japan are in this first video.
Germany is considered a low-context country—as is the U.S. Establishing rapport is not really necessary. It is more important to get down to business and sign on the dotted line. This video is an introduction to appropriate business behavior in Germany
INTERACTIVE ENGAGEMENT STRATEGIES: Class presentations and discussions.
Students will select a country to research and present their findings to the class. They will be directed to the following site for their research executiveplanet.com
INFOGRAPHICS: I will use an infographic to illustrate the necessity for diversity awareness in the workplace.
WRITING PROMPT: If the class is taught online, students will post their research and respond to as least two of their classmates’ postings.